16 Sep 2019
Our driver and guide (David-Komongo) was amazing, but he belongs to a different company (LandMark) which was pretty good, but the tour operator Bryan, from Big Zone Safaris definitely has lots of room for improvement: Lack of communication, clarity, itinerary and expectations, and even changed our accomodation to a different lower class hotel on the day that we were literally driving towards it!! twice on the same trip on the same week!! unacceptable… too bad, cause the experience was amazing because we managed to make the most out of it with what was given.