21 Nov 2022
Our feedback is grouped into the following items:
The offer
In the process of defining the trip and incorporating our wishes you have proven to be very flexible and inventive to address any of our needs. They always responded swiftly, and never complained if we wanted to do things in another way. Communication on the offer was very clear. On top of that, their offer was slightly cheaper than that of the competition, which convinced us even more to make the trip with Paradise Safaris. I would safely recommend this organisation to my friends. They were even flexible payments by bank account, and gave a total refund for one person that unfortunately had to cancel one week in advance.
Driver
Our driver, Stanley, was very experienced and such nice guy! He never did any reckless manoeuvres and was very keen to keep us safe. He had a healthy drive to ensure that we got to see as much game as possible (even spotting two rhinos five minutes before we were delivered to the JKIA airport!) . When my brother got sick, he assisted to think of the best solution to deal with the new situation. He was always sharing interesting facts about the animal life, but we also talked about cultural differences, politics, climate and whatever. Furthermore, he was flexible if we made proposals to change the schedule. We had a great time with him and gave him a good tip for his services.
Accommodation: We asked for average luxury in accommodation, I think we got more luxury than we had hoped for. AA Lodge was very good, Ziwa game lodge at Nakuru was even excellent. The last lodge at Masai Mara (Jambo mara safari) was generally good, although we thought that the staff hospitality was a bit poor (they were certainly very friendly, but very distant and with some strange ways in how they approached us). Nevertheless we were very satisfied with all of them. Also the food was generally good. One tip: better not eat from any food that is not cooked or baked. We have a high suspicion on the coleslaw salad for making my brother sick…
Travel itinerary
They made a great effort to make the most of our 6 day journey. That is certainly a good thing, although we thought that the itinerary might also have given some time to relax a bit. We were constantly on the move and really tired at the end of each day. Especially day 3 was very exhausting, because of the long trip from Amboseli to Lake Nakuru. In retrospect, the visit to Amboseli -though certainly very beautiful- could have been left out, in that way we had much less travel distance and more time for relaxation. Again, this is not a complaint because we have enjoyed every minute of it!