20 Dec 2021
They advertised tickets for the Sheldrick Trust Fund online experience for every day of the month of December 2021 from the 20th onwards- we chose the 20th for our tour- they did not inform our group of 4 that they did not actually have ANY tickets for the experience! They just hoped people didn’t show up! We showed up at the gate and were promptly told there was no space! We waited for 45 minutes as our “guide” promptly told us “it will be ok”, until we checked in with the entrance staff and they said Kenya Bush Expeditions company did this all the time! Legally, this what we called FRAUD in the USA! Let’s not forget they wanted payment online before and we refused when they refused to provide screenshots of the tickets! AVOID AT ALL COSTS!