12 Feb 2023
We were let down by this company. After being recommended by the receptionist at hotel we arranged a full day tour to Nairobi National Park and elephant Orphanage and giraffe centre. We even swapped our original day we had planned at suggestion of owner. Confirmed it the day before. Pick up time came and went. No contact from owner, tried ringing, messaging and had hotel try to reach him. After 1 hour we decided to make other plans. Finally heard from him after these were made saying he'd slept in.... really let us down... we ended up going with a different company as otherwise we feared we would miss seeing anything we wanted to.