26 Aug 2022
We had booked a 145 pm pickup from st Lucia. At 1 pm they called us and said the start is 1 pm. We said we will start immediately start to get to st Lucia. After protracted confusion we met a driver who got us in a van with two other tourists. The driver started driving us around the city. He kept driving around for 45 mins. I felt something was wrong and asked huk to stop. I explained to him all tours we had been to there would be a guide to tell us about the area. He apologies and said guide fell sick and did not show up and his agency asked him to drive us around and do some stops. He said his English is not good and he does not know much about history and he is just the a driver. He said it was best to cancel and he can drop us where he picked us from. Overall we lost a couple of hours. Agency should have called and cancelled - we could have planned alternative. Very disappointed. Not sure if we will get refund.