09 Apr 2022
We decided to the Everest Base camp trek and booked with Himalayan Sanctuary Adventure (HSA) back in 2020 pre- COVID. When we had to cancel everything due to the pandemic , Bishnu from HSA quickly authorized the refund and we got our money back from Tour radar straight away. In the nearly two years that followed for us to re-book everything to attempt to the Everest base camp hike again, Bishnu kept in contact with us giving us an update on the COVID situation in Nepal and just general advice about travelling to Nepal during a pandemic. He made us feel secure and wanting to book a big trip such as Everest base camp again during these uncertain times. The service from Bishnu was excellent from the start- meeting us at the airport to dropping us back there for our return flight to the UK. The leaving gift of a Nepalese scarf was a nice touch as we left Nepal with fond memories of our EBC trip and holiday. He was also very flexible in accommodating changes we requested to our itinerary such as moving our Kathmandu city tour to another day in order to accommodate a visit to the Chitwan National Park post the EBC trek. In summary, we could not have chosen a better company then HSA for our unforgettable EBC trek. I would highly recommend HSA for anyone looking to book an EBC trek or holidaying in Nepal.