18 Apr 2023
We had engaged Outfitter for the 5 days scenic Poon Hill trek in March 2023. They’re chosen because of their competitive fee, no hidden costs & what were included & excluded were clearly spelled out in the website. More importantly was their excellent customer service, support & professionalism rendered before & during the trek. The coordinator Raj was promptly in replying my queries / emails before the trip. And we were blessed to have experienced guide Hom to lead the team. Hom was professional, caring & passionate in his work. He took care the wellbeing of hikers & the service was impeccable. Well done. The guide and the 3 hardworking ultra fit porters Prakash, Binod & Bhuban displayed excellent teamwork to take care of us.
The guesthouses were cleaned with attached toilet except one at Tadapani was shared toilet but not an issue at all. Hot & yummy meals were served with many choices and it was included in the package.
At the end of day Outfitter even presented plaque to each of us for completing the trek instead of usual paper certificate (see last photo)!
Outfitter, see you again in Nepal for next trek.