24 Feb 2025
Used this service to and from the airport. The trip in was great. The driver was great and was very personable. The ride back from the cruise terminal was a different story. Driver (Tim) was supposed to be waiting for us when we got off the ship. We were contacted by him and were told he was on his way. He was supposed to pick us up at door 2, but stopped at 3 so we tracked through the rain, pretty much loaded all our luggage for him. The entire ride he was texting, looking at his clip board or on the phone. Evidently he was late for his next pickup at the airport ( spirit airline pilots). When we arrived he jumped out to let the pilots know he was there. So we unloaded the suv. We’re really easy going people, but for the service received, could have taken a taxi for a lot less money and probably better service. Just disappointing