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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

icon 5 hours Mobile ticket Free Cancellation
Tickets from € 105.73

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You can select up to 15 travellers in total

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This full experience of September 11th sites in Manhattan includes a 90-minute guided walking tour of Ground Zero and the 9/11 Memorial, entry to the 9/11 Museum and One World Observatory. As you're led by a local New Yorker guide with personal connection to the events of 9/11, hear stories of tragedy and heroism and gain a deeper understanding of the attack and aftermath. Select from two departure times when booking.
  • Entry to the One World Observatory
  • Guided visit to 9/11 Memorial and Ground Zero
  • English Speaking Guide
  • Professional, local guide with a personal connection to the events of 9/11
  • Timed Ticket Access to the 911 Museum
  • Gratuities
Departure Point

209 Broadway, New York, NY 10007, USA Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be holding an orange flag. The chapel is between Fulton and Vesey streets on Broadway.

  • St. Paul's Chapel, New York City, New York, United States
    We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.
    15 minutes
  • The Oculus, New York City, New York, United States
    The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.
    15 minutes
  • FDNY Memorial Wall, New York City, New York, United States
    Listen to the heroic stories of the emergency responders.
    15 minutes
  • One World Observatory, New York City, New York, United States
    End your day with a trip to the top of the tallest building in the Western Hemisphere. Spend as long as you like at the top but average time spent is 1 hour (unguided).
    60 minutes
  • New York, NY 10006, USA
    This Callery pear tree became known as the "Survivor Tree" after it made it through the attacks of 911.
    10 minutes
  • The National 9/11 Memorial & Museum, New York City, New York, United States
    After the tour enter the 9/11 Museum with our exclusive skip the line entry. The museum is unguided and you will have 2 hours to explore at your leisure.
    120 minutes
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
  • Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 2pm tour typically has an entry time of 5:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
  • Also note, in case you are approached by street booksellers, they are not affiliated with us.
  • Proof of vaccination required for Museum and Observatory entry
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • NYC is requiring proof of vaccination for anyone over 12 years old: *A photo or hard copy of CDC vax card * NYC/NYS App * Official vax record * A photo or hard copy of an official vaccination record of: AZ/SK Bioscience, Serum Institute of India/COVISHIELD and Vaxzevria, Sinopharm, or Sinovac
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, cancel at least 24 hours before the scheduled departure time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
299jonathanp
05 Dec 2022
Not really a 5 hour tour - it’s a 90 minute tour then you’re left alone to do the museum and Observatory We were assigned with observatory tickets that were for the start of the tour and not for the end - when we didn’t go straight to the observatory we asked the guise about this he was very blasé to our concerns and just said “you’ll be fine” at $100 dollars each I’d have expected more reassurance The 90 minute tour wasn’t of the standard of the other tours we’d had - guide openly admitted to forgetting a few things and seemed more interested in talking about the early start of the US than the actual tour Probably cheaper to book the events direct
Pebbles1761
05 Dec 2022
Jaclyn was fantastic! We had a rainy day but she did an outstanding job despite the weather. We could hear her perfectly, she pointed out so many interesting facts and was so pleasant. I would definitely recommend this tour. Plus you get access to the museum without having to stand in the general admission line.
James_P
05 Dec 2022
Our tour guide was fantastic and took the time explain the hero’s of that horrific event. The museum was brilliant as was the observatory. Highly recommend
This tour in New York is organized by ExperienceFirst

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We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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