Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell.
You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your private guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.
Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower. In the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.
See more
Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
Self-guided tour of the lobby of Freedom Tower with the film “Voices”
Visit to the meaningful sites of Ground Zero
Moment of reflection at the “Reflecting Absence” fountains
A private guide who shares stories about their personal connection to 9/11
Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits
Gratuities
Departure Point
209 Broadway, New York, NY 10007, USA
We do NOT meet at the 9/11 Memorial. Tour meets OUTSIDE the Broadway entrance to Saint Paul's Chapel (209 Broadway between Fulton & Vesey Streets)
Return Details
209 Broadway, New York, NY 10007, USA
We do NOT meet at the 9/11 Memorial. Tour meets OUTSIDE the Broadway entrance to Saint Paul's Chapel (209 Broadway between Fulton & Vesey Streets)
St. Paul's Chapel, New York City, New York, United States The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy. 15 minutes
9/11 Memorial Pools, 180 Greenwich St, New York, NY 10007, USA Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent. 30 minutes
The National 9/11 Memorial & Museum, New York City, New York, United States Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more. 30 minutes
One World Observatory, New York City, New York, United States Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining. 60 minutes
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
Children 5 and under free with paid adult ticket
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Joe1118
09 Aug 2025
Tim Douglas was an outstanding guide in all respects! He was knowledgeable, personable, and professional. Tim made our trip to WTC one we will always remember.
Road20794448270
30 Jul 2025
Would highly recommend!!! Our tour guide, Tim Douglas was great made our tour so much better and memorable!! Very informative and helpful!
B1432BWlisab
21 Jul 2025
Our guide was Ray R, he was friendly and welcoming. He delivered the tour with a respectful and also humorous manner. It was interesting and informative! Thanks Ray :)
This tour in
New York
is organized by
ExperienceFirst
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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