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Private All Access 9/11 Ground Zero: Tour, Museum & Observatory

icon 3 hours Mobile ticket Free Cancellation
Tickets from € 63.60

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This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell. You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your private guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath. Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower. In the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.
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  • Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
  • Self-guided tour of the lobby of Freedom Tower with the film “Voices”
  • Visit to the meaningful sites of Ground Zero
  • Moment of reflection at the “Reflecting Absence” fountains
  • A private guide who shares stories about their personal connection to 9/11
  • Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits
  • Gratuities
Departure Point

209 Broadway, New York, NY 10007, USA We do NOT meet at the 9/11 Memorial. Tour meets OUTSIDE the Broadway entrance to Saint Paul's Chapel (209 Broadway between Fulton & Vesey Streets)

Return Details

209 Broadway, New York, NY 10007, USA We do NOT meet at the 9/11 Memorial. Tour meets OUTSIDE the Broadway entrance to Saint Paul's Chapel (209 Broadway between Fulton & Vesey Streets)

  • St. Paul's Chapel, New York City, New York, United States
    The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
    15 minutes
  • 9/11 Memorial Pools, 180 Greenwich St, New York, NY 10007, USA
    Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.
    30 minutes
  • The National 9/11 Memorial & Museum, New York City, New York, United States
    Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.
    30 minutes
  • One World Observatory, New York City, New York, United States
    Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.
    60 minutes
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • Children 5 and under free with paid adult ticket
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, cancel at least 24 hours before the scheduled departure time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
emilyjE4106XO
20 May 2025
We did the 90 minute private tour with tickets to the memorial museum and observatory. Helene was a fantastic guide, very knowledgeable and great personality. She spent some extra time with us which was greatly appreciated. The memorial museum is really well done and emotional. The only downside is it was very crowded (on a Monday afternoon) so was difficult to read the information and move through the exhibit. Spent two and a half hours here. The observatory was neat but a bit of a tourist trap. After watching a three minute random video, they try to upsell you on some digital city guidebook and then photos, but once you get through that gauntlet, the views are nice. Only spent about 20 minutes here. Overall well worth it and a must do in NYC.
F8992WAjohnt
16 Feb 2025
Thanks Dave for the 9/11 tour. We had a great time and your insight and deep knowledge of the events that happened that day and the area made our time with you extra special. I definitely recommend for others.
Kathleen_L
16 Dec 2024
Our guide Helene on this private tour was Amazing. She gave us so much information and was so interesting. My Two boy college students said they thought she was Awesome and fun too.
This tour in New York is organized by ExperienceFirst

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