Beijing Day Tour to Tiananmen Square, Forbidden City and Mutianyu Great Wall

No complaints at all. The Tour was a real treat however i had to cancel my first tour because I thought I will be travelling with my husband so I communicated by E-mail and the refund was credited back to my account in no time. Lots of interesting facts learnt and so much fun in the trip, Thank you for showing the best of China!

I'm not a fan of leaving bad reviews however I feel obliged to on this occasion as I read all the previous great comments about chinatours.net and booked with them accordingly. I have just arrived back from a 1 day tour with Chinatours.net. I paid $120 for my trip to the great wall and forbidden city, which was advertised a transit tour departing from Beijing International airport. I was staying in the Crowne Plaza just 2km away from the airport and Jenny in the office agreed to collect me on route as I was close by. I was advised on booking that I would be collected by the tour at my hotel in the morning of the departure and that I would receive a confirmed collection time the day before. This didn't happen, and I had to chase Jenny on WhatsApp for a collection time, which finally provided at 6:30pm. I was advised at this point that my tour guide was a lady called Linda, and I would be collected at 6:20am from my hotel. Expecting the tour bus to pick me up on route from the airport, I was surprised when a local man turned up at my hotel at 6:20 with my name on a board who then insisted on dropping me off outside a hotel in the town centre with no explanation. To my relief, a tour bus arrived 20 minutes later with Linda and the rest of the group on board. It was at this point that I discovered that everyone else on the bus had paid just $40 for their tour (vs my $120). I emailed Jenny to make sure I was on the right tour, and she told me that the additional $80 I paid was for a private ride into town to meet the tour bus. Given that I had not requested a private ride into town (as I had booked an airport transit tour) I was not happy with this rather large additional charge. Transport is very cheap in Beijing and a ride from my hotel into town in a taxi would be no more than $10 each way. So to charge me $40 each way was unacceptable and quite frankly, daylight robbery. Seeing as I had not requested a tour departing from the city in the first place, or a private ride, I disputed the charge. As a goodwill gesture I agreed that I would pay the local rate of $10 each way as a but not $40 each way and that I would like a refund for the difference ($60). Jenny advised she would be prepared to refund me only $40 on the proviso that I paid for my own journey home from the city centre after the tour. This was not a fair resolution in my opinion as I never asked for a private ride in the first place, nor did I book a tour departing the city centre. In the end I had to get the subway (a 1 hour journey) back to my hotel after the tour just to receive a few dollars (after bank charges) refund. I don't believe that Chinatours.net are reasonable with their prices, nor are they forthcoming or transparent about what their charges are for. I paid double the price of that everyone else paid and I had to get the subway back to the airport! All in all quite a miserable experience.

Praça da paz celestial só de ver o movimento, de milhares de pessoas, turistas estrangeiros e principalmente chineses,já vale a pena conhecer. Cidade proibida,edificações fantásticas. A Grande Muralha absurdamente, inacreditável, alguém mandar construir algo tão fantástico e louco, mais de sete mil km de muros, subindo e descendo montes e montanhas. Forte, robusta, incrível.