31 May 2025
We did two different tours with Mr Marshmallow (Mike,Muhesh).East and West MacDonell and tours of city
To give you full context .We had booked a full tour package with Discouveraustralia months in advance with Ghan train from adelaide, tours in alice springs and uluru for 10 days .
On arriving in Alice springs we discovered our 2 tours in Alice springs were cancelled by the "big vendors ", even though prepaid (AAT kings tours Australia and newzealand and Emu run tours . ATT canceling a few days before we arrived in Alice springs , the EMu run tours on arriving in alice springs. Both stating not enough particiants.(NOT OUR CONCERN THEY SHOULDNT HAVE BOOKED US AND ACCEPTED MONEY) Needless to say we were left high and dry with 4 days in Alicesprings - no tours and no other help offered. Then we saw Alice holiday tours brochure in dessert palms lobby. We called spoke to Mike and were delighted that we did. We also met up with other guest who had been stranded like ourselves. Mike did a full tour with the exact same highlights' we were supposed to have done with the original tour operators. We were only 4 people but Mike stuck to his word and did the tour. (NO CANCELLING POLICY -A MAN OF HIS WORD !!!) He has a passion for aboriginal culture and was an immense wealth of knowledge. He saved the day for our 4 days Alice springs portion of our trip. Brilliant job Mike - you are locally owned and operated and are fully invested in your mission to provide expert tours around alice springs and to uluru. Will advise all our friends to book direct with you to avoid disappointment from the so called "big tour operators "
Big thankyou for Dr Kamal Singh Powar , Dr Nikki Powar,