27 Apr 2023
We booked this a few months in advance to try and secure a second class reserved ticket. 4 days before the train was due to depart, we were offered the opportunity to change from the 6am to the 9am train. We accepted as we recognised it was early. However that made us realise they hadn't booked the 6am tickets yet.. and there was 4 days remaining.
We ended up with 1st class reserved tickets but we weren't seated together. A kind stranger allowed us to sit together and swapped seats.
You can still lean off the train in 1st class and you can walk into a 2nd class carriage and politely ask someone if you can quickly snap a pic of someone leaning off.
Its clear that 2nd class is just a better experience though! We really wished we could open our windows which was a shame.
Tickets were received 2 days earlier, which is great. It would be good to be told its on the way though. We were told it would come the morning of the train departure so we were surprised to meet a cyclist a few days prior handing us tickets!
We accept that the ticket was only booked 3-4 days prior which is why we got 1st class. However, we originally booked over a month in advance and were given the opportunity to swap 4 days prior implying they don't book till quite late.
I don't think I'll book again with this company as its clear they only book less than a week prior.