10 Jun 2019
We had $100 in gift cards given to my sons at Christmas. We were finally able to use them. Signed in online and got to the place where they said they wouldn’t honor them. After threatening to just cancel and ask for a refund they allowed the use of the gift cards. Once our boys did their first flight the man came over and said there was time for one more and said it was $10 per child and pointed upwards in a way we assumed meant to have them go again. Figuring we could afford an additional $20, we allowed our two boys to do another turn. When we went to pay for the turn, it was not $20, it was $42! His reasoning was that when he “pointed up” and my husband said yes, that was us agreeing to another high flight. That to me is shady business. We didn’t agree to a high fly. We were agreeing to a $10 fly for each boy.
Completely put a bad taste in our mouths. We will never return and will share about our experience each time ifly comes up!