City Sightseeing Toronto Hop-On Hop-Off Bus Tour

Was very difficult to find the stop from Union station. When we arrived we were told the bus was running late which we understand due to traffic. When it arrived it was full. We were told we could get on and as people departed we could move to the top. Very unorganized crew. The guide did not speak very good English so was difficult to understand what he was saying. When we asked a question about a building he had no idea. Made terrible jokes and honestly was terrible at his job. This is the 3rd tour we have taken one in Quebec, Montreal and Ottawa. So we knew what to expect. What we got was really bad. Would not recommend this to anyone. Hopefully other buses were better.

First the computers did not work and it took the attendant 7 views of my electronic ticket to figure out all the information he needed. Suggestion: take a picture of my electronic ticket so the customer is not disturbed multiple times. He did apologize for the inconvenience and was kind. The bus started and no one instructed us to plug in our earbuds into the ceiling apparatus. Then when we stood to plug them in, we were scolded to sit. Suggestion: give instruction to the client prior to driving and ensure everyone is ready prior to leaving for the first trip of the day. Poor sound quality. The sound is scratchy making it difficult to understand the tour guide in my native language. Since the tour guide was upstairs with the microphone, when wind blew the sound quality was that much worse. Not until this is corrected can this tour be 5 stars worthy. Maps were never provided nor offered. Not until we were more than half way through our tour, did we get one and only received one because we asked for one. The return ride was extremely long because of all the hop one at every stop. This is mentioned in all the reviews so it was expected. The price is worthy of the ride, the employees tried their best but need more guidance. Toronto is a beautiful city!!

Fantastic way to get around Downtown Toronto. You get to know where you are and some information about the area thought was fantastic . I like that you can hop on and hop off wherever you like it's not just the one stop. I went to the brewery district and we had a great time Listening to some music looking in the little shops and having a beer and a snack. I have been to Toronto many times in my life but I have never seen Toronto this way. Getting a bit of the history and explanation of what the buildings are was really interesting.