05 Mar 2024
The WORSE service we ever had in all our travel experience!!!
We have booked 2 excursions, one is in Belfast and another one is in Dublin.
So, the tour in Belfast has been canceled day before , fortunately I was able to find another private guide just one day before we arrived, BUT for next tour (in Dublin) a guide never showed up!!!
We were waiting him at meeting point for about 2 hours. No contact, no information what is going on. Finally, they just canceled the tour.
It ruined our only one day in Dublin, we were not prepared for this, we came over there in a cruise ship.
As a result, they refund our money in a week or so, no apology, nothing being ruined our trip twice!