Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Hot Springs, are a world of relaxation where the most important elements of nature are present in this unique place of hot springs, In the environment are mixed fire and heat from Pacaya Volcano who gives us the thermal waters and steams.
Lunch
Driver
Air-conditioned vehicle
Port pickup and drop-off
Alcoholic drinks (available to purchase)
Food and drinks, unless specified
Gratuities
Departure Point
Puerto Quetzal, Guatemala
Traveler pickup
Puerto Quetzal, Escuintla
Not recommended for pregnant travelers
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
A minimum of 2 people per booking is required
Minimum age is 12 years
Comfortable walking shoes are recommended
Recommended to bring a swimsuit, towels, sunscreen, sunglasses and comfortable shoes
All departure times are based on the GUATEMALA LOCAL time in port. Ships sometimes do not adjust their clocks to the local time in port, so it is very important to make sure you meet your tour at the correct local time.
Please search for the Gray Line representative , we will be outside with our Gray Line Logo.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Thomas_B
03 Mar 2020
Was a great day at the Thermal Hot Springs. The tour staff was very informative and we got to see active volcano's which was a bonus. Loved learning more about the country and people and again the tour guide did a great job. The staff at the Spa were excellent and we enjoyed every minute there. We both purchased massages which were fantastic and price much better than our cruise ship. Would recommend this tour and the use of Viator. This was our very first time using Viator and we were impressed by the tour organization, vans used and staff.
Thomas M
19 Oct 2019
Although the tour was scheduled for 8:15, the tour company was able to accommodate our ship's 10:00 arrival time. We were welcomed as promised right at the cruise port. There were only six of us on our Toyota van. Very comfortable. The hour drive to the resort was uneventful. The resort is beautiful. Very quickly we were able to change into swimsuits and secure our bags. The thermal suite is awesome. We were escorted through the 4 different pools with differing temperatures. At the half way point they brought smoothies which were included in our tour. My hubby booked a massage which was extra but reasonable. The pool circuit takes about an hour. My hubby was escorted to his massage and I was directed to a beautiful jacuzzi area. The mountain breezes made the temperature very comfortable. My hubby raved about his massage, and we were directed to an area where lunch was served ~ also included in the tour. We chose grilled chicken. it was served with fresh guacamole, plantain, salsa, and grilled corn on the cob. Delicious. Too soon it was time to be driven back to the ship. This is an excursion that we would recommend to anyone, and even do again if we return to Guatemala. The only negative is that the tour company did not return our messages prior to the tour, which led to concern about the trip.
Dora_D
14 Apr 2019
The tour guide had a van with no shocks and there were many speed bumps, it ended up hurting my back because we went high up in our seats and we died UK nicely did not need to hear his joke about an old man masterbating! But the hot springs was great
This tour in
Pacific Highlands
is organized by
Gray Line Guatemala
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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