04 Dec 2021
We had booked and prepaid a tour "Gatun Lake & Monkey Island: with this operator. The pick-up was to occur at 5:30 in the morning. They never showed up and also were not reachable until 8 am, at which time we gave up trying. Bottom-line is that they are unreliable and incommunicado. Viator refunded us the money, but having a full-day tour not happen without any advance warning when we only had three days in Panama really sucked. Our recommendation is to stay away from this operator.