01 Apr 2024
Hi
We had selected to be picked up from Henan for the tour as that was the closest option for us from where we were staying. The security guards at the Henan did not even let us into the lobby or to enter the hotel to wait in the lobby. They were so rude and it was an extremely uncomfortable and stressful situation as they didn't understand us and refused to let us enter for the guides to pick us up. Not sure why that was a pickup option if non guests arent allowed to even enter the place. The guards were very rude and we felt so uncomfortable.
The tour should have picked us from our location.
Not happy. Lucky the driver saw us waiting outside,and we arrived early, so we didnt miss the tour.