Private Big Game Fishing Day

Booked trip for my daughter and son in law they had a great trip . Daughter said the captain was very knowledgeable and professional.

We visited Moorea for our honeymoon and my husband really wanted to have a deep sea fishing experience. The weather was bad but Matahi the owner assured us it would be ok and fish were biting ‘tight lines he said’. Sorry to say no fish and the trip cut short due to the poor conditions. Our opinion is that this trip should have never gone ahead, felt like he didn’t want to refund our money. Won’t recommend.

I’m from New Zealand and paid $480 for a four-hour fishing trip with Moorea Fishing Adventures on a 7.5m center console boat. Despite rough weather conditions (25-30 knot winds and a 2.5m swell), I was assured by the skipper that it would be safe and we would target pelagic fish. A 40% refund was offered if I didn’t want to go, but there was no refund policy on the website. Trusting their assurance, I confirmed my spot. Unfortunately, the advertised skipper was not present, and his mate took charge instead. There was no safety briefing, not even a mention of where the life jackets were, which was quite concerning. We spent half an hour riding out of the lagoon, soaking the front passengers with spray. Once out, we could only travel with the sea due to the conditions. After 2 hours, we arrived at the top of the island. Along the way, we had only two lures out for four paying anglers, one not swimming and the other jumping erratically. We couldn’t fish the buoys due to the rough conditions. After 2 hours, the fishing was over, and we had a 1-hour ride back through the lagoon, cutting the trip short by half an hour. While I understand that fishing doesn’t always guarantee a catch, professional businesses should assess whether it’s appropriate to depart when conditions are unfavorable. It felt like the trip was more about revenue than providing a quality fishing experience. After the trip, I expressed my dissatisfaction to Moorea Fishing Adventures. Their dismissive response showed a lack of concern for customer experience. This was disappointing given the time and money invested. I’ve had better experiences with other fishing charters where safety was a priority and the crew made genuine efforts despite challenging conditions. The stark contrast made this trip frustrating. For future customers, I recommend doing thorough research as there must be better options available. Moorea Fishing Adventures could improve by: 1. Providing Safety Briefings: Start each trip with a thorough safety briefing, including the location of life jackets and emergency procedures. 2. Clear Communication: Clearly communicate any changes to the trip, including skipper changes and reasons behind them. 3. Assessing Conditions Honestly: Make a genuine assessment of weather conditions and offer full refunds. 4. Improving Customer Service: Be responsive to customer complaints and concerns to enhance the overall experience. 5. Ensuring Advertised Duration: Ensure trips meet or exceed the advertised duration and compensate if they are cut short. #mooreafishing #mooreafishingadventures #tahitifishing