24 Sep 2022
Tour was booked for 9am yet within 12 hours to go the times were changed for later in the day with the start time being 2pm. The tour is advertised as being 4 hours in duration which we only got 90 minutes of. If the tour was 4 hours long it means that the full duration overruns the facilities included on the tour.
The start point was not as advertised on our booking sheet and was infact a considerable distance away meaning that a distance of 9km was walked unnecessary. This could have been avoided and discussed when the trip was rescheduled the day before.
When we eventually met up with our tour guide she had forgotten her purse/our prebooked tickets which meant we again had to foot the entry price. The entry price was what this tour was worth as the "professional" guide simply read off the multiple information boards when inside the ruins.