29 Jan 2023
I purchased both my eTickets and vouchers for the audio guides online weeks prior to my visit on 25th January. We have no trouble getting into the museum using our eTickets. However, despite displaying my paid vouchers for TWO audio guide devices, the staff onsite insisted I pay an additional 4 euros. He only spoke French to me, and I wasn't sure if he didn't understand what I meant or if he doesn't know English at all. Regardless, we were stuck there for a couple of minutes trying to explain the situation to no avail. I eventually just gave up and paid that extra 4 euros and moved on.