20 Apr 2024
It was a total disaster. What I received in my email was labeled a “ticket “. Arrived as scheduled at the entrance @9:50 and I was told they were not tickets and I needed something with a QR code which I had not received. There was no WiFi outside of the Lourve so this very nice man let us into the pyramid lobby to see if we could get internet. We could not. We decided to walk to the meeting point ,a place on the side walk with no employee present. Another family was there who were also experiencing problems. We all tried to call the customer service number which did not work. Back to the museum and another kind employee let us back in to try the internet again. I got online, opened my email at 12:30 and I just received the tickets with the QR code. This was 21/2 hours after my admission time. That is 21/2 hours of prescious vacation time I will never get back. And the stress and aggravation were excessive