13 Aug 2023
A wonderful day at the spas. Love the indulgence of a day relaxing in such a gorgeous place.
However, we paid the $25 for a threadbare towel, gown and locker that was drenched after the first pool, we spent the rest of the day in a soaking wet towel. Reception were dismissive when we asked for a dry towel informing us that we would need to pay an additional $25.
When we were having our lunch our very wet towel was left hanging in the change room to dry but were gone when we returned. We were therefore left with no towel. Not ideal as we wanted to spend another hour or so in the pools and then had nothing to dry ourselves with when getting dressed to leave. Resorting to paper towel.
On a day with a high of 11 degrees, a sopping towel made us cold and miserable and did spoil the day. Reception were borderline rude.
Strongly recommend bringing your own multiple towels.