29 Mar 2024
We have purchased a round trip for about 150 dollars each. The show promised was just two people dressed up and walking along the aisle.
We were stock in the train station at Aguascalientes until 1 am (our train was supposed to leave at 7), because the other company’s train broke down. We arrived back to Cusco the next day at 6:30 am.
From 7pm to 6;30 am the company offered us only a cup of tea or coffe. We asked for food or either water since there was nothing around where we could purchase such items (only one bar that quickly run out of things and it was insanely expensive) and we were denied.
Once back we asked for a compensation since we lost a tour given that we came back the next day, and were denied because “we did what it was possible”.
They did not even offered us water or snacks in about 10 hours, and we spent 150 dollars each! This does not look “the possible”. Strongly reccomand to use the other company - half of the price and same experience in the end