16 Apr 2023
We had a satisfying experience. The tour had several logistical steps before we got to Machu Picchu. We were picked up from the hotel exactly as advised, at 5:22 to be taken to the train (about 1,5 hour ride). The facilities at the train station were clean and comfortable. We were dropped off at the lounge before the train arrived. The 360 Incarail train was clean and comfortable with attentive service. The buses were waiting for us to take to the Machu Picchu entrance.
Our tour guide, Americo, waited for us at the site. He was an attentive and knowledgeable guide. There were four of us. He helped us take many pictures! The day was gorgeous. We learned a lot from Americo about the Incas culture (then and now). And the way back to Cusco was all smooth as well.
Great service and organization! Highly recommend this service!