22 Apr 2023
We were very glad to see the leaning tower of Pisa. Climbing it was fine, and afforded lovely views from the top, however, the best way to see the tower itself is, of course, from the outside.
The tickets for entry and the whole process followed can definitely be improved because I received no less than a half a dozen emails, and when you click on “get your tickets”, a page comes up that allows you to download as a PDF and then tells you this is not your ticket. It was very confusing! There was only one email that actually had the voucher attached. The company should simply send that email and none of the other confusing stuff!