31 Mar 2023
First time in Xcaret. The bus was ok and On time. They contacted me vía WhatsApp the day before to confirm pick up point and time.
Xcaret was awesome. Buffete was good. Show was really good.
What would I improve? The day before the trip, via WhatsApp, they asked us to print a boarding pass they had sent us. They said it was mandatory to print, so we had to go around the city looking for a place to print. The next day when we arrived at the meeting point, they guy just looked at it and gave it back. It was a waste of time and we just generated garbage.
On the bus they explained us very well how xcaret works, the best places, etc. The only bad things is that he lied about the paid experiences and walking time. He said we could only book experiences at the entrance, and if we didn't, we would need to walking from the beach to the entrance 1:30 hours. So we booked some stuff based on what he said. The truth is: you can book anywhere, and the walking time from the beach to the entrance is 10 to 15 min.