Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
LATIN AMERICA'S MOST LUXURIOUS & THRILLING WATER DESTINATION
Whether you're looking for family fun, seriously luxurious relaxation, or adrenaline-pumping thrills, Jungala Aqua Experience offers the ultimate way to enjoy the great outdoors and make a splash during your vacation.
Concierge service
Free Wi-Fi service
Towels
Showers
Food and Drinks
Transportation
Locker
Departure Point
Jungala Aqua Experience, Playa del Carmen, Quintana Roo, Mexico
Jungala Aqua Experience, Playa del Carmen, Quintana Roo, Mexico BEACHSIDE BOOMERANGO: This ride goes down in history for being one of the most
popular water attractions in the world!
TROPICAL WHIZZARD: This high-speed flume ride will send you plummeting through twists and turns in an exhilarating race to see who gets to the bottom first!
PARADISE FREE FALL: Test your adrenaline as you drop into a near-vertical tube at dizzying speeds and shoot out safely at the end.
HOOP HOOP AQUALOOP: Get the best of gravity with adrenalized drops, twists, and turns. This is one water ride you’ll want to check off your list.
KIDS RAIN - FORTRESS: The largest interactive aquatic play structure in Latin America!
WAVE POOL: Using the latest technology, our wave pool will create 1.5 meters tall waves in 8 different forms.
LAZY RIO: Kick back on the longest lazy river in Latin America!
Ticket price is by age!
Adult: Guest ages 10 and older pay for adult entry.
Children: Kids ages 3 to 9 pay for a children´s ticket.
Kids: Kids under 3 years old enter for free.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
All areas and surfaces are wheelchair accessible
Travelers should have at least a moderate level of physical fitness
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Robert_L
27 May 2025
Food is terrible ! Overly salted hot dogs Hamburg’s and fries ! Park is beautiful well maintained and lots to do
alexmW346NL
06 May 2025
It was a pleasant surprise the visit to Jungala, we did not plan the visit since on our trip we scheduled nickelodeon as an activity for the children, the comments of them was that they preferred jungle activities against the other park.
Overall the park is very clean, very safe, with good care from the staff who attended us.
AndiWalker
27 Apr 2025
Jungala is awesome! The in-park staff is all super nice and they have everything you could possibly need for a fun water day!
We spent a whole day at this water park during our recent vacation to the area. We stayed at a resort about 15 minutes from Jungala so we had our hotel arrange for car service. This was the most expensive part of the day but necessary. As others have said, you need to park or be dropped off at the Cirque du Soliel venue. It’s literally just across the freeway from the resort complex where Jungala is and the signage is very clear. I think what makes it confusing is that when you call the people at Jungala to ask about this, you get some mixed and confusing information, but this is 100% where you go, the resort property will not allow you to drive on via their main entrance. We arrived before park opening hours, around 9:30, and were originally told the tram wouldn’t start running until 9:50 but once we got to the tram area, there were a few employees there and I think they called the tram for us, so we waited for maybe 5-10 minutes after our car dropped us off. From there it was super easy, the tram just dropped off at the main entrance and we went in.
I highly recommend booking a cabana. You can’t really do that in advance, we were able to call one day prior to reserve our cabana but they say you can do it upon arrival. We did the premium experience and it was great! It was two adults and a 4 year old, there was more than enough food and our butler also would get us cocktails and other things from the bar. We were celebrating our daughter’s birthday and they also decorated the cabana for her birthday and did a cake with a candle in the afternoon - nice touch! The food and drinks were very good.
The park is very clean, no trash anywhere which was nice to see. The lazy river did get some leaves and such in it, but it’s a very jungle-like experience so it’s to be expected. We saw iguanas and coatis, which was also cool. There’s so much to do, you can really spend the entire day and be entertained, which is why it was really nice to have a private cabana to leave all your things and be able to come back to for breaks. Plus the cabanas have a separate, and very clean, bathroom area.
If you’re looking for a day of fun outside of your hotel, I highly recommend visiting Jungala!
This tour in
Playa del Carmen
is organized by
Jungala Aqua Experience
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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