Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Regardless of the hour or the place of your destination you want to visit, travel in an easy, comfortable, and safe way, with the best service.
Sites of interest, change of hotel, supermarkets or simply visiting your family or a friend, the Interzone transfer takes you to the place you want to go. On board of comfortable vehicles and with excellent service, this is the best option to move within the destination.
Intercity or Hotel to Hotel Transportation.
Gratuities
Departure Point
Traveler pickup is offered
It must be presented at least 5 minutes before the agreed time at the meeting point previously confirmed by your NexusTours representative.
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
It is very important that you provide your complete Hotel details, at the time of booking.
Some of the pictures are illustrative and could not match with vehicle available in destination.
This product must be booked at least 48 hours in advance of your travel time.
Transfers operate 24 hours a day; confirm your pickup time with the local operator before travel. Contact details are listed on your confirmation voucher.
Transportation included only to/from main located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply.
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
Visible signage: Wear a mask / mask Social distance (2m distance): “Keep your distance” sign Label to cough and sneeze properly Use alcohol-based antibacterial gel Handwashing Avoid touching eyes, nose and / or mouth - Reduce the number passengers per vehicle - Adequate training of all staff
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
981franciam
09 Oct 2021
Raul & Eduarado where very welcoming! They are very nice people who assisted us with our needs immediately & proficiently! We can not complain.
Queziafp
29 Oct 2020
Todas as vans que nós transportaram estava em ótimo estado.
Tinha ar condicionado e tv
Os motoristas são educados e dirige muito bem.
This tour in
Playa del Carmen
is organized by
Nexus Tours Mexico
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
How great that you want to share your experience! Your feedback helps other travelers to make a better choice.