Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
- Turtle Sighting during snorkeling guaranteed!
- Private guide & transportation
- Half day tour
- Best of the Best
Private transportation
Bottled water
Snacks
Use of Snorkelling equipment
Private Bilingual Guide
The Natural Reserve Fee 15 USD per person is payable upon pick-up in cash
Gratuities
Photo Packages & Souvernirs available for purchase
Departure Point
Traveler pickup is offered
Hotel/AirBnB and Private Condo pick-up is offered for this tour. Once we have your reservation we will organize the pick up for your group. This is a private tour, you can customize the itinerary at your interest.
Infants and small children can ride in a pram or stroller
Specialized infant seats are available
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
carakay11
24 Apr 2023
Gabriel aka Gabo was great! He was incredibly knowledgeable was a pleasure to have as a guide! I highly recommend this tour, although we didn't see many turles it was definitely made up with the cenotes "Xibalba" pictures by Mattias were awesome too! We purchased the photos! 10/10 service.
Tpaylor
23 Apr 2023
It was amazing. Emmanuel was very informative and helpful. I felt very safe. He was very knowledgeable.
gmontgomeryville
21 Apr 2023
Juan Pablo, Max B, and Toribio were all fantastic hosts and guides. Thank you for the experience.
This tour in
Playa del Carmen
is organized by
Ocean Tours Mexico
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
How great that you want to share your experience! Your feedback helps other travelers to make a better choice.