Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Rio Secreto Natural Reserve has evolved by adding on to its great adventure catalog Rio Secreto Plus, the most spectacular tour in the Mexican Caribbean. This tour includes the traditional Rio Secreto experience that offers a trip through Xibalbá (The Mayan Underworld), a walk through its caves, a swim in the completely nature-created underground rivers, and the opportunity to admire the breathtaking formations that tell about the geological changes they have undergone throughout history.
Soda/Pop
Lunch
Safety Equipment
Transportation, only from/to centrally located Hotels in the Riviera Maya area
Photos
Tips
Babysitting service (available at an additional cost)
Departure Point
Traveler pickup is offered
Infants are required to sit on an adult’s lap
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Wear comfortable clothing, water shoes and swimsuit. Bring a change of clothes and extra money in cash or card (Visa or MasterCard) for souvenirs, photos, tips or additional expenses. Please avoid the use of chemical products (sunscreen, insect repellant, makeup, etc.
Maximum weight: 120kg/250lb. Groups of 10 participants maximum. The sequences of the activities may vary according to internal logistic. Cameras or camcorders are not allowed inside the underground river. This activity is not recommended for pregnant women or persons with difficult to perform physical activities, heart problems or under alcohol influence or any other substances damaging to health.
Transportation included only from/to centrally located Hotels in the Riviera Maya area. If you’re staying in a different area, an extra fee may apply
It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Melanieramos123
04 Mar 2020
A few days ago, i was attended by Steph and Diego at Riu Yucatan. They were very professional and polite and knew what I exactly wanted.
Everyone in there had better gone Rio Secreto. It’s such magical place.
Sincerely Chris
Andreeelavoie
01 Feb 2020
On a fait hier rio secreto par recomendation de rep Stephanie Chimely, est on vraiment aimé, cest tres impressionant est merveilleux,je me suis jamais imaginé que rio secreto etait si grand. On a eu une guide quebecoise qui nous a bien expliqué, je recomend cest activité.
Chris130120
13 Jan 2020
On a fait la activitee de rio secreto parce que Vanessa a conseille.
Nous avons aporecie petit groupe, guide attentionne, equipement fourni, douches et nourriture.
Cette activite selon nous est un incontournable.
Bien heureux de la suggestion de Vanessa.
This tour in
Playa del Carmen
is organized by
Nexus Tours Mexico
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
How great that you want to share your experience! Your feedback helps other travelers to make a better choice.