22 Sep 2025
We joined the trip and sat in the back raised seating area of the jeep, it soon became apparent that the roof was dangerously close to our heads, plus there was a bar right above us. My seatbelt had about 18 inches of slack in it and could not be adjusted, then a further 4 people were picked up, making it very claustrophobic. We (and two other couples) asked if the roof was coming off and we were told “no”. As we have done various other off roading trips with true spirit we knew we would be very uncomfortable and be banging our heads, which is not right. We love the off roading aspect of these trips which is why we booked it but the roof on element of this trip made it both unsafe and claustrophobic. Sadly we departed the jeep at the last stop and walked back to our hotel. Very disappointed and upon checking the website I booked on, the trip is very clearly misrepresented. Despite making numerous attempts to contact the company they are merely ignoring my messages for any refund