25 Apr 2023
Total waste of money! I purchased 2 tickets for 48 hour HOHO and the one hour boat cruise. First, the bus stop locations are not clearly marked and even the Tour Person on the bus could not tell us any precise locations to catch a bus. There are many HOHO companies/buses. Wasted half a day trying to find right bus & bus stop. Finally found one we could get on to take us to a kiosk where we had to exchange our ticket for a little cash receipt. The employee at the kiosk said boat cruise was Not included even though the printed paper clearly stated it was.
I had read a lot of negative reviews on Viator and now I know why. Never Again!