24 Feb 2023
The driver never showed up and we were told their fault because they scheduled the wrong day AFTER I had received a confirmation the day before— think someone didnt show up because if carnacal the nught before. Wasted half a day and we had to pay $170 just for a driver to Vina del Mar. i will never use viator again ( cancelled another tour less than a week before becsuse they said provider not working that day!) nor would I use MTO the Chilean provider of this tour. Totally unacceptable