07 Apr 2023
We booked this tour through Viator expecting to have someone with the knowledge of the amazing collection in this museum to guide us through and provide us with the information about the works of art displayed there. We did not get the tour. We just had a chaperone who followed us around and then took a picture with us in the end.
We contacted Viator asking for a refund but they refused on the basis of the fact that the "guide" showed up and had a picture to prove it. It was a complete waste of $130. The friends of ours who took that tour before us had a very similar experience. We would not recommend it to anybody. The museum is incredible and can be enjoyed without an expensive "chaperone".