21 Mar 2024
Reserved and paid in advance on Viator for a private shuttle with driver meeting us at Baltra/Seymour Airport. Driver did not show which left us at a place with no wifi or cellular coverage. Company contacted us after we arranged other transportation, an hour later than scheduled pickup, to say they had a problem with the driver. We have requested a full refund and if not received will dispute CC charge as 'service not provided.'
I do not recommend booking this transfer from Baltra to Puerto Ayora.