22 May 2025
We got confirmation of booking on 14th May 2025 for 22nd May 2025.
Advised to be waiting at Hotel at 12.30.
On other documentation it said pickup 1.05pm. We waited. We rang Tahiti Nui at 1.30pm. Their office closes between 1-2pm.
Rang at 2.05pm and 2.10pm. No answer.
A Tahiti Nui van was dropping people off at the hotel so I asked him to help me.
He contacted the office and told me the booking didn’t go through.
When cruise ships come in they do not take private bookings.
However, they had taken our booking , our money and emailed the confirmation and pickup times and tickets.
I am extremely disappointed as I may not have a chance again to do a tour around the Island in my Lifetime.
And we had put this day aside and not planned anything else so we could go on this tour.
Very upsetting.