Romantic Lunch in the Vine Rows in Tuscany

Grounds are so beautiful and peaceful. The experience was exactly as described in the booking and Antonio was amazing!!! Would highly recommend to anyone visiting Tuscany!!

Great experience, with a great knowledge shared , food was very nice as was the setting. Would definitely recommend it

We went to Italy for our honeymoon and booked the 'lunch and wine tasting in vineyard rows' as part of our stay in Tuscany. It started off lovely - we were greeted and had a tour of the grounds. We were then sat down at a table in the vineyard rows - the section we were in had another 3 tables. The couples on all 3 tables were part-way through their experience with the wine teacher explaining things to them. The wine teacher then came over to us and poured us 4 glasses of wine and told us the wines we were served. Our appetizer and first course then arrived altogether, which was a shame as the lasagne was going cold when we were eating it. We had to ask for water (which other tables had) and we weren't given a bucket to swill out our glasses into (again, which other tables had). Our wine teacher came back to check on us. We were then served biscuits with dessert wine. We noticed that the other tables next to us had been served more wine and an additional course (the second course), which we checked after and note it should be included in the experience. The experience we booked was sold as a 4-course lunch in the vineyard rows with wine tasting/wine school - the website states there are 4 courses and 11 wines included within the experience. We spoke to our wine teacher to query the experience. We were told there had been confusion and that, because the 3 tables next to us had been given their biscuits and dessert wine, they'd skipped our second course and served us the same. They apologised and told us that he was then going to serve us the 3 Super Tuscan wines and asked if we wanted the second course. We didn't want to have a second course and wines after dessert when the experience has been planned out to enjoy them in an order. Initially, we were given 2 bottles of wine as an apology but were still asked to pay the full price of €105 per person. We then spoke to a manager and explained that we didn't want the wine and she begrudgingly gave us €100 back and couldn't help us with a taxi from the winery. The winery is beautiful and we appreciated the apologies of our wine teacher. We were just very disappointed with the overall experience, especially as we were in Italy for a special occasion and had been recommended here. We were barely engaged with during the wine tasting (whereas the other tables were talked to a lot about the wines and winemaking which is what we expected from your website description of the experience), we missed out on our second course wines, and there was a group of people sat the other side of our vineyard row playing music which didn't create the atmosphere we imagined.