Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Enjoy the safety way to transport to your hotel and say hello! to Puerto Vallarta in the best way.
Our vehicles are late model, air conditioned, comfortable, safe and driven only by professionally certified drivers.
We consistently set the new standard for excellence featuring unparalleled vehicle quality and innovative added values for our private cabo private transport passengers. We offer staff at the airport to meet and greet you at any flight; we work 365 days a year with a 24-hour emergency number.
Hotel drop-off
Driver/guide
Hotel pickup
Local taxes
Food and drinks, unless specified
Gratuities
Departure Point
Traveler pickup is offered
We meet and greet all clients at the Puerto Vallarta International Airport at the designated transportation area.
Traveler pickup
Ordaz, Puerto Vallarta, Jalisco, Mexico
Service animals allowed
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Please advise all flight and hotel information at the time of booking
Vehicles are not always equipped with baby seats. If you require a baby seat, please include this in the "Special Requirements" field at the time of booking is not guarantee you will get one and consider that have an additional cost. If you are bringing your own child seat, you must book at the child rate as a seat will be used
Note: Due to federal regulations, the vehicle used for transport back to the airport is a taxi.
Please check the hotel list below, to ensure you are booking the correct zone.
Zona 1: Comfort Inn,Holiday Inn Express,Casa Velas,Velas Vallarta,Marriot,Nima Bay,Mayan Palace Marina,Flamingos Vallarta,Melia,Club Regina,Vamar,Raintree/Club Regina,Westin
Zona 2: City Express,Crown Paradise Club,Crown Paradise Golden,Hacienda Buenaventura,Nh Krystal,Peninsula,Icon,Grand Venetenian,Vallarta Torre,Hilton,Hacienda Hilton,Sunscape,Villa Del Mar,Villa Del Palmar,Friendly,Hotel Mio,Fiesta Americana Pvr,Los Tules,Plaza Pelicanos Grand,Plaza Pelicanos Club,Sunset Plaza,Las Palmas By The Sea,Canto Del Sol,Secrets Vallarta,Dreams Vallarta Bay,Costa Club Punta Arena,Buenaventura,Villa Premere,Sheraton Bugambilas,El Pescador,El Rosita,Porto Novo
Zona 3: Suites La Siesta, Luna Liquida Boutique, Porto Allegro, Hotel Encino, Posada Roger, Tradicional Villa Del Mar, Tropicana,Grand Miramar ,Pinnacle ,Blue Chair,Emperador,Garlands Del Rio,Hotel Catedral,Playa Los Arcos,Casa Doña Susana,Los Arcos Suites,Emperador,Mercurio,Playa Conchas Chinas,Blue Chair, Tropicana,Almar,Villa Mercedes,Pinnacle ,Hyatt,Grand Miramar,Marival Distinct,Dreams Villamagna,Marival Emotions,Grand Velas,Hard Rock,Playa Fiesta,Occidental Grand,Grand Mayan,Paradise Village,Villa Varadero,Ocean Breeze,Paradise Village,Sea Garden,The Grand Bliss,The Grand Luxxe,The Grand Mayan
Zona 4: Playa Del Sol Costa Sur,Hilton Vallarta Riviera,Park Royal,Mousai,Garza Blanca,Barcelo,Casa Iguana,Royal De Cameron,Villa La Estancia,Villa Del Palmar Flam.,Samba Hotel,Riu Palace,Riu Jalisco,Riu Vallarta,Krystal Grand (Reflect)
Zona 5: Immanta, Iberostar, St. Regis, Four Season, Royal Suites Punta De Mita, Hotel W, Marival Armony, Secrets Bahia Mita, Dreams Punta De Mita, Rancho Banderas,Palladium,Grand Sirenis
No health restrictions
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Traci_A
07 May 2024
We confirmed the pick up and where we were going prior to arriving in Puerto Vallarta. The trip was paid before we arrived. Upon arrival, we were charged extra money f
and it was only confirmed one way. We paid for a round trip ticket. We have no way to get ahold of anybody except for emails. We have sent 2 and no response.
JayPorter
29 Apr 2024
Email received and requested me to call to ensure pickup. Never answered, emailed and what’s app. No responses.
Got to airport and found a stand - they did get me to hotel. This morning returning and driver is a no show. Called gray line and no response / answer; sent what’s app and no response. Absolutely horrible service. I would highly recommend against using this service / company. The service is extremely poor, not reliable and disappointing.
Trip advisor disappointed
Stewart_S
19 Apr 2024
Quick service. friendly staff. I recommend use them. We had no issues. You do however have to call them before your last day to make sure everything is arranged correctly.
This tour in
Puerto Vallarta
is organized by
Gray Line Puerto Vallarta
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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