20 Nov 2024
As you can plainly see tui have done nothing about this hotel so far , this hotel should definitely not I repeat not be a 5 not even 4 star hotel , we are still trying to get over our experience ( more so for my husband) as he wanted to make my 50th bday special to, this ended up not being the case , infact our worst nightmare , we had 10 days here but after 4 my husband was contemplating trying to get a flight home as this hotel was revolting ( food I wouldn't serve to my dog in sports bar) please if you really do like luxury DO NOT BOOK THUS HOTEL !! you will be extremely disappointed , I had every faith in the rui hotels but this has left us gutted