15 Jun 2021
This excursion was my first and probably my last with Viator. I went with this excursion as a referral from a friend and Viator seemed like a reputable company being affiliated with Trip Advisor. Well it wasn’t!
First the driver was late picking us up, he told us that he had 1 more stop but that turned into 3 more stops. They packed us in the van literally on top of each other with no masks or sanitizer provided. He stopped to get gas and was late dropping us off at the dock. Then we sat on a hot boat in the direct sun which by the way WASN’T even a catamaran but a double decker speed boat with NO bathroom. Then after an hour and a half we arrived in the middle of the ocean to snorkel and they DID NOT provide ANY sanitation for the masks or gear. The snorkeling equipment was not cleaned at all! There was no drinks or snacks on the boat. The food on the island was good and the only good part about the tour. The island did NOT have an open bar but pre made Sangria ONLY and soda and you had to pay for rum. They then took us to a road stop shop where we were harassed by locals to buy products and goods. I felt so uncomfortable the entire time with the lack of safety and COVID protocols. I would not recommend this at all.