22 May 2022
Absolutely horrible. Coco Bongo did not have our reservations that “Viator” Charged us for. Paid $450 for a package that you can get at your hotel for $300. We had to fight and argue and almost be told to leave just to get access. They said that the packages “Viator” sells on their site do not exist. We finally got in and didn’t receive any of the services we thought we’re included in the package we purchased. I am calling my credit card company and complaining about the services we expected and we didn’t receive. I expect a full refund for “Viator” absolutely ruining the last night of our Honeymoon!!!
Do not purchase this package from this site. Get it at your hotel cheaper and your tickets will be real.