13 Sep 2025
I honestly don’t understand how this company has nearly five-star reviews. When we landed, we had to wait about 20 minutes for the van to arrive, which was especially difficult with tired kids. The driver who picked us up from the hotel seemed annoyed, even frustrated, that he had to load our luggage, and he blasted music the entire ride, which was unpleasant. On top of that, both vans we used (airport and hotel pickups) were extremely dirty. They are one of the cheapest transportation options in Punta Cana, but the service and experience definitely reflect that, you get what you pay for.