07 Oct 2022
Second time using SOL CANA for a Private Transport from Punta Cana airport. Upon arrival we were met by Nelson who took us to the pick up spot. Unfortunately as in our previous trip there was an issue getting a driver/vehicle there on time. This was sorted out in about 15 minutes, no ideally what were hoping for and the same experience as our past visit. That said, the vehicle was new, spotlessly clean and the driver got us to our destination ZOETRY AGUA with no issues. It terms of pick for our return the driver Christian was there before our pick up time once again in a new spotlessly clean vehicle. Christian was friendly and professional in delivering us to the airport in a stress free manner. I would recommend Sol Cana for a Private Transfer but, I also think they could do much better in ensuring the pick up vehicle arrives at the airport in a timely fashion. Perhaps calling the driver to attend from the parking lot as soon as the customer arrives at the meeting point. Then hopefully the vehicle will arrive just as the guests reach the pick up point.