Staff was amazing and thr grounds are well manicured, activities were plenty, food was ok. The rooms need updates if your not staying in the Privilege suites.
Thank you very much, Jose!
Just arrived in Punta Cana !! After having relied on Punta Cana Transfer, on our previous trip of the month of August, no doubt for a second to hire with them the transfer from Santo Domingo airport to our hotel in Punta Cana.
This time we have had the big surprise that José himself, the owner of the company, has come to pick us up. We knew him by phone, by WhatsApp and by email. He always gave us a lot of security and seriousness, both he and his friends are 10 !! English punctuality, absolute respect for the client and with very good prices !!
As we had already contracted with him other transfers in August, I wanted to pick up in person and offer a VIP service at the price that I had already agreed with him and that did not include the VIP service. He has picked us up in an impeccable suburban !! Jose, attentive and very friendly! After a long journey, where we almost lost the AVE to Madrid, by the hair we could catch the flight Madrid-Brussels, because the media just before boarding I realized that I had lost my passport. Tremendous stress, thanks to the Barajas airport police, that I found myself running in a room, to file the complaint and make an urgent passport and that we could arrive at the time of boarding. I do not continue with the story of the trip, because of remembering it I get stressed! Ha ha ha ha ha ha. It was arriving in Santo Domingo, meeting José in person and his joy in meeting us in person, getting in the car with him and forgetting about the adventure we had lived until we arrived in Santo Domingo.
Thank you very much José, for your professionalism, your kindness, your seriousness in your work and for the detail you have had with us giving us that VIP service, which we had not hired.
You already know that you have us as loyal customers !!
That nobody doubts in contracting with this company, I assure you that you will not be disappointed !! Their service does not start at the moment they pick you up, their service starts at the same time you contact them, they are pending from beginning to end, you are satisfied and happy to have hired them !!