Santo Domingo City - Full Day All Inclusive Tour

I did make it to Santo Domingo and back as promised, which is definitely a positive. However, the overall experience left much to be desired. The bus was extremely uncomfortable for a ride that lasted over two hours each way. The seats were clearly not designed for adults — it felt like they were made for one and a half people, with half of me sitting off the edge the whole time. What made the trip even more exhausting was the constant pressure for tips, repeated over and over in a tone that felt almost threatening. There were even two signs inside the bus asking for tips, so the extra verbal insistence was really unnecessary. We had incredibly long stops at souvenir shops with outrageously overpriced items — clearly a trap for tourists. As for the historical part of the tour, it barely scratched the surface. Instead of diving into the rich history of Santo Domingo, the guide mostly talked about celebrities who had filmed or visited there, and famous baseball players. To top it off, on the way back, the driver didn’t turn on the air conditioning. The bus felt like a sauna the entire ride home. In summary, I wouldn’t recommend this tour unless the company seriously improves the comfort and focus of the experience.

Please don’t ever book with this provider. They won’t show up at the hotel to pick you up. I was advised by tour or concierge that these provider is terrible. I wished I have listened to the Hotel concierge about this tour provider because they warned me about booking with this tour provider . On the day of my tour, We where at the hotel lobby as scheduled and waited for over an hour they did’nt show up and the hotel concierge tried to contact them for over 30 mins didn’t answer. They finally got them after about an hour after the schedule time and they said they the driver was at the hotel without any proof. Then, they wanted to scheduled it for another day. I rejected the offer and requested a full refund.Please Viator this provider needs to be removed because they are terrible. They don’t ever require 1 star.

Great day trip. Very nice drivers and Victor, the tour guide for the day, was excellent. He was so kind and took his time to explain everything in Spanish and English. Santo Domingo is a beautiful city with a rich history. Everyone we met was very nice and the lunch buffet was celebrated many of the culinary traditions of the country. I would definitely recommend this tour.