26 Sep 2022
Worst experience ever.
Firstly we should have our trip on Friday however we got messaged that trip cannot go ahead and we can go on different trip or rebook ours for Monday which we did.
On Monday our pick up should be at 7.05. We've been waiting for ages contacting the office, being told that driver was delayed at previous pick up, then that they organizing private transfer for us to the main group - looks like they messed up our pick up - just to be called after over an hour later and be told that apparently trip was canceled and they sending people back which i really find hard to believe over an hour after the trip started. Looks like they have just forgotten to add us to pick up list after moving our trip from Friday therefore told us trip was cancelled after it already started.