15 Apr 2022
I had contacted Viator the day before the trip to confirm the meeting point, as the only description given was the city and zip code and the representative told me to meet at two streets in the middle of nowhere. The contact information for the trip operator was also incorrect and when I spoke to them, they had no idea what I was talking about. As I really wanted to participate in this event, I decided to go to the meeting point. The day of the event I drove 30 min to the location and no one was there. I contacted Viator again and they alerted me that the company was no longer operating. Terrible experience.