19 Jun 2019
The place was amazing!! Its totally worth it to visit them. The Agency used here, TERRIBLE! They forgot to pick us up so we had to call from the hotel. Then they started contacting whoever could pick us up last minute and we waited from 8am until 10am for somebody to pick us up. Then the driver was upset because it was too late for the tour and he was rushing the whole time (Even in curves, which there is a lot, he was drifting with his car because he was in a rush). When we got to the lagoon, he didnt want us to do the hike because it was too long, and even when he was our guide, he did not want to accompany us. Little is to say that when coming back, still rushing or even more, he got a flat tire because the tires couldnt resist so much drifting, thanking God that it didnt happen in a curve 3,000 meter above sea level. So to resume, avoid anything related to BM tours. This is the second bad experience i have with the same agency here in Ecuador